Ordering
Learn about the ordering process at StreetVogue, from browsing our collections to finalizing your purchase. Find out how to place an order, payment options, and what to expect once you've made your purchase.
Frequently asked questions
Welcome to the StreetVogue FAQ section. Here, you'll find answers to the most common questions about our products, ordering process, shipping, returns, and more. If you don't find the answer you're looking for, please feel free to contact us through our Contact Form.
How do I place an order?
Browse our collections, select your desired items, choose your size and quantity, and click "Add to Cart." When you're ready to check out, click the cart icon and follow the prompts to complete your purchase.
What payment methods do you accept?
We accept major credit cards, you can also complete orders with your digital wallets like; PayPal, Apple Pay, Meta Pay, Amazon Pay or cryptocurrencies.
Can I modify or cancel my order after it's been placed?
Once an order has been placed, it cannot be modified. However, you can cancel your order within 24 hours by contacting our customer service team.
Shipping
Find out everything you need to know about our shipping policies, including delivery times, shipping costs, and international shipping options.
What are your shipping options and delivery times?
We offer standard and express shipping options. Delivery times vary based on your location and the shipping method chosen at checkout. Standard shipping typically takes 10-14 business days, while express shipping takes 5-10 business days.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times will be calculated at checkout based on your location.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.
Returns & Exchanges
Learn about our return and exchange policies, including how to initiate a return, the conditions for returns, and the process for exchanging items.
What is your return policy?
We accept returns within 14 days of receipt for items that are unused, in their original condition, and with all tags attached. Final sale items are not eligible for return.
How do I initiate a return?
To initiate a return, please fill out the Contact Form and add "Return/Exchange" as the message subject. Our customer service team will provide you with a Return Authorization Number and instructions for sending back your item.
Can I exchange an item for a different size or color?
Yes, you can exchange an item for a different size or color. Follow the return process and place a new order for the desired item. We will process your refund for the original item once we receive and inspect your return.
Products
Get detailed information about our products, including materials, sizing, care instructions, and more. Learn how to choose the right size and take care of your StreetVogue items.
How do I know what size to order?
Each product page includes a size guide to help you choose the right size. If you're still unsure, please contact us through the Contact Form for assistance.
What materials are your products made from?
Our products are made from high-quality materials, including cotton, polyester, denim, and more. Specific material information is available on each product page.
How should I care for my StreetVogue items?
Care instructions are included on the label of each item. Generally, we recommend washing with like colors, using cold water, and tumble drying on low heat or air drying.
Account & Membership
Discover the benefits of creating an account with StreetVogue, including how to sign up, manage your account, and take advantage of exclusive offers and rewards.
How do I create an account?
Click on the "Sign Up" button at the top of our website and fill out the required information. Once you've registered, you can start enjoying the benefits of being a StreetVogue member.
What are the benefits of having an account?
With a StreetVogue account, you can track your orders, save your favorite items, receive exclusive offers, and access your order history for easy reordering.
How do I reset my password?
If you've forgotten your password, click on the "Forgot Password" link on the login page and follow the instructions to reset it.
Promotions & Discounts
Stay up-to-date with our latest promotions and discounts. Learn how to apply discount codes, take advantage of sales, and save on your favorite StreetVogue items.
How do I apply a discount code to my order?
Enter the discount code in the "Promo Code" box at checkout and click "Apply." The discount will be reflected in your order total.
Do you offer student?
Yes, we offer special discounts for students. Please contact us through the Contact Form with proof of your status to receive a discount code.
Can I use multiple discount codes on one order?
Only one discount code can be applied per order. Be sure to choose the code that gives you the best deal.
Couldn't find your answer?
If you still have questions or need further assistance, our customer service team is here to help. Learn how to reach us and get the support you need.